Privacy Policy

Welcome to StoryPix, operated by Cognivo Ltd ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered story generation service. By using StoryPix, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

We collect several types of information: **Account Information:** • Email address (for account creation and communication) • Display name (optional) • Profile picture (if you choose to upload one) • Authentication credentials (securely hashed) **Story Content:** • Story titles, themes, and settings you provide • Character names, descriptions, and attributes • Generated story text and dialogue • Character reference images you upload **AI-Generated Content:** • Illustrations generated by AI based on your prompts • Voiceover audio files generated from story text • Video content created from your stories **Usage Data:** • Credits usage and transaction history • Feature usage patterns • Device information and browser type • IP address and approximate location **Payment Information:** • Subscription status and plan type • Payment history (processed securely by Stripe) • We do NOT store credit card numbers

We use your information for: **Service Delivery:** • Creating and managing your account • Generating stories, illustrations, and voiceovers • Processing payments and managing subscriptions • Storing and displaying your created content **Service Improvement:** • Analyzing usage patterns to improve features • Debugging and fixing technical issues • Developing new features based on user needs **Communication:** • Sending service-related notifications • Responding to your inquiries and support requests • Sending optional marketing communications (with your consent) **Legal Compliance:** • Complying with applicable laws and regulations • Protecting our legal rights and preventing fraud

**Storage Locations:** • User data and stories: Secure PostgreSQL database • Images and media: Cloudflare R2 (encrypted at rest) • Authentication: Industry-standard encryption **Security Measures:** • All data transmitted via HTTPS/TLS encryption • Passwords are hashed using secure algorithms • Regular security audits and updates • Access controls and authentication for all systems **Data Retention:** • Account data: Retained while account is active • Stories and content: Retained until you delete them • Usage logs: Retained for up to 12 months • Deleted content: Permanently removed within 30 days

We use trusted third-party services to operate StoryPix: **AI Services:** • Anthropic (Claude) - Story text generation • Google (Gemini Imagen) - Image generation • MiniMax - Voice synthesis These services process your prompts to generate content. They have their own privacy policies and data handling practices. **Infrastructure:** • Vercel - Application hosting • Cloudflare - CDN and image storage • Stripe - Payment processing **Analytics:** • Basic analytics for service improvement • No personally identifiable information shared with advertisers We carefully select partners who maintain high privacy and security standards.

StoryPix is designed for parents to create stories for their children. Important notes: **Age Requirement:** • You must be at least 18 years old to create an account • The service is intended for adult users (parents/guardians) **Children's Data:** • We do not knowingly collect personal information from children under 13 • Character names in stories are fictional and not linked to real children • We do not require or encourage sharing real children's photos **Parental Control:** • Parents control all content created on the platform • Parents can delete any content at any time • Stories are private by default If you believe a child under 13 has provided us personal information, please contact us immediately.

**How AI Processing Works:** • Your prompts are sent to AI services to generate content • Generated content is stored in your account • AI services may use prompts to improve their models (per their policies) **Content Ownership:** • You retain rights to your original inputs (prompts, character descriptions) • AI-generated content is licensed to you per our Terms of Service • We do not claim ownership of your creative inputs **Training Data:** • We do not use your stories to train our own AI models • Third-party AI services have their own data usage policies • You can request deletion of your content at any time

We use cookies and similar technologies: **Essential Cookies:** • Authentication and session management • Security features and fraud prevention • Language and preference settings **Analytics Cookies:** • Understanding how users interact with our service • Improving user experience • Measuring feature effectiveness **Your Choices:** • You can disable cookies in your browser settings • Some features may not work properly without cookies • We respect Do Not Track signals where applicable

Depending on your location, you may have the following rights: **Access and Portability:** • Request a copy of your personal data • Export your stories and content **Correction and Deletion:** • Update or correct your account information • Delete your account and all associated data • Request removal of specific content **Consent Withdrawal:** • Opt out of marketing communications • Withdraw consent for optional data processing **Complaints:** • Contact us with privacy concerns • Lodge complaints with relevant data protection authorities To exercise these rights, contact us at hi@storypix.art

We implement appropriate security measures: **Technical Safeguards:** • Encryption in transit and at rest • Secure authentication systems • Regular security testing • Automatic security updates **Organizational Safeguards:** • Limited access to personal data • Employee privacy training • Incident response procedures **Breach Notification:** • We will notify affected users of significant breaches • Notifications will include nature of breach and remedial actions • We will cooperate with relevant authorities as required

We may update this Privacy Policy from time to time: • Material changes will be notified via email or in-app notice • The "Last Updated" date will be revised • Continued use after changes constitutes acceptance • Previous versions will be archived and available upon request We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy: **Email:** hi@storypix.art **Response Time:** We aim to respond within 48 hours For data protection inquiries in the EU, you may also contact your local data protection authority.